Please read this Privacy Policy ("Privacy Policy") before using the website located at bluhe.ai and all related services (collectively, the "Service"). This Privacy Policy explains how CIRCLED TOUCH GLOBAL LIMITED ("Company", "we", "us", or "our") collects, uses, and protects your information when you use the Service. bluhe.ai is a social-first AI search engine that aggregates publicly available content from social media platforms including X (Twitter), Reddit, TikTok, YouTube, Instagram, and Facebook. By using the Service, you agree to the collection and use of information in accordance with this policy. Terms not defined here have the same meanings as in our Terms of Service.
2. Definitions
Cookies — small files stored on your Device by your browser.
Device — a computer, smartphone, tablet, or other electronic device used to access the Service.
Data Controller — the entity that determines the purposes and means of processing personal data. For this Privacy Policy, the Company is the Data Controller.
Data Processor — any entity that processes data on behalf of the Data Controller (e.g., service providers).
Personal Data — data about a living individual who can be identified from that data.
Service — the Website and all features, tools, and functionality provided by bluhe.ai.
Usage Data — data collected automatically from your use of the Service (e.g., pages visited, time spent, IP address).
User — any individual who accesses or uses the Service.
Website — the web pages located at bluhe.ai.
3. The Data Controller
The controller of your Personal Data is CIRCLED TOUCH GLOBAL LIMITED.
4. Information We Collect
We collect several types of information to provide and improve the Service:
Personal Data
When you create an account or contact us, we may collect:
Usage Data
We automatically collect information when you use the Service, including:
Cookies and Tracking Data
We use cookies and similar tracking technologies to track activity on the Service. You can instruct your browser to refuse cookies, but some parts of the Service may not function properly without them. Types of cookies we use:
a. Session Cookies — to operate the Service,
b. Preference Cookies — to remember your settings and preferences,
c. Security Cookies — for security purposes,
d. Analytics Cookies — to understand how the Service is used.
5. How We Use Your Data
We use the collected data for the following purposes:
a. to provide, maintain, and improve the Service;
b. to notify you about changes to the Service;
c. to provide customer support;
d. to gather analysis and insights to improve the Service;
e. to monitor usage of the Service;
f. to detect, prevent, and address technical issues;
g. to personalize your search results and experience;
h. to send you news, updates, and promotional information (only with your consent, and you can opt out at any time).
6. Third-Party Content and Data
bluhe.ai displays publicly available content from third-party social media platforms via embeds. When you interact with embedded content (e.g., playing a YouTube video or viewing an X post), the third-party platform may collect data about you in accordance with their own privacy policies. We encourage you to review the privacy policies of these platforms:
We do not control and are not responsible for the data collection practices of these third-party platforms.
7. Retention of Data
We retain your Personal Data only for as long as necessary for the purposes described in this Privacy Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period unless used for security or functionality improvements.
8. Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on servers located outside your jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, we transfer data to the United States and process it there. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy. For transfers from the EU/EEA, we use appropriate safeguards such as the European Commission's standard contractual clauses.
9. Disclosure of Data
We may disclose your Personal Data:
a. if required by law or in response to valid requests by public authorities;
b. if we are involved in a merger, acquisition, or asset sale;
c. to our employees, contractors, and service providers who need access to perform their work;
d. to fulfill the purpose for which you provide it;
e. with your consent.
We do not sell your Personal Data.
10. Security of Data
The security of your data is important to us. We use appropriate administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Your Data Protection Rights (GDPR)
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the following rights:
a. the right to access your Personal Data;
b. the right to rectify inaccurate Personal Data;
c. the right to request erasure of your Personal Data;
d. the right to restrict processing of your Personal Data;
e. the right to object to processing of your Personal Data;
f. the right to withdraw consent at any time;
g. the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at support@bluhe.ai. We may ask you to verify your identity before responding.
12. California Privacy Rights (CalOPPA / CCPA)
If you are a California resident, you have the following rights:
a. you can visit our site anonymously;
b. you will be notified of any privacy policy changes on this page;
c. you can request to know what Personal Data we have collected about you;
d. you can request deletion of your Personal Data;
e. you can change your personal information by emailing us at support@bluhe.ai.
Our Policy on "Do Not Track" Signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.
13. Service Providers
We may employ third-party companies and individuals to facilitate the Service, provide the Service on our behalf, or assist us in analyzing how the Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
14. Analytics
We may use third-party analytics services to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy?hl=en. We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
15. Links to Other Sites
The Service contains links to third-party social media platforms and other external sites. A core function of bluhe.ai is linking users to the original source of content on its native platform. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We strongly advise you to review the privacy policy of every site you visit.
16. Children's Privacy
Our Service is not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at support@bluhe.ai. If we become aware that we have collected Personal Data from children without parental consent, we will take steps to remove that information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last modified" date. You are advised to review this Privacy Policy periodically. By continuing to use the Service after changes are posted, you consent to the revised Privacy Policy.
18. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@bluhe.ai.